Tenant Information

Commencement of Tenancy:


At Kempton Azzopardi we wish to streamline the application process as much as possible. Whilst we do not accept 1Form, we do accept online applications through the REIWA website. To apply for a property, simply locate the listing on the REIWA website and you will find an "Apply Now" button on the right hand side of the listing. Go through the steps and submit your application! If you are having any issues with applying through the website, please contact REIWA to troubleshoot.

After you have submitted your application we will begin the process of checking through all the information you have provided before contacting the owner to confirm your acceptance to your new home.

Once you have been approved you will be contacted to sign your new lease and make payment of your 2 weeks rent and 4 weeks bond, see the attached 1AC which gives you more information for the commencement of your new tenancy, this information will be provided to you upon signing your lease.

Our goal is to have your stay in your new home as peaceful and happy experience as possible we hope we can welcome you as a client within Kempton Azzopardi soon!

Once you have been approved to be a tenant you may need to connect your utilities (check with your property manager as each property is different!)

These may include:

Electricity: Synergy 13 13 53
Gas: Alinta 13 13 58
Phone: Telstra 13 22 00
Internet: Your chosen provider

A water account for your water usage is slightly different. This account remains in the property owners name and you will be billed for your water usage as per the detail in your Tenancy Agreement.

You will receive an invoice for water usage and this account is due no later than 7 days from issue. This invoice forms part of your tenancy obligations and is treated and paid in the same way as your rent payments using the DEFT BPAY Payment.

Contents Insurance is very important so if anything happens at the property that damages your belongings you aren't left out of pocket to replace it. Contents insurance will cover your possessions for theft or damage at the property address during your tenancy. You should notify your insurer of your change of address. The owners building and contents insurance does not cover any of your possessions.

During Tenancy:


In the event of an emergency outside of business hours please refer to your Emergency Contact list attached.

For any non urgent maintenance during business hours your first point of contact will be to email your property manager or our front desk enquiries@kemptonazzopardi.com.au photos are also helpful.

Our normal business hours are Monday to Friday 8:30am to 5pm.

For Urgent maintenance during business hours please call our office.

Should you happen to lock yourself out of the property within office hours, the office may be able to provide you with a key to gain access to the premises. If so, you may request to collect the office key once a $100 cash refundable deposit has been paid. You must also bring along with your identification. The key must be immediately returned to the office and the $100 deposit and identification will be returned to you.

Should you lock yourself out of the property after hours, it is your responsibility to contact a locksmith to gain access. Should any new keys be issued you must, within 1 working day, provide a copy of such key(s) to Kempton Azzopardi. If not supplied, Kempton Azzopardi will arrange for a Locksmith to replace any lock(s) and issue new key(s) at your expense.

During your tenancy there will be up to 4 inspections per annum. The purpose of inspections is to advise the owner of any maintenance which may need attention and to report on the condition of the property. Photographs may be taken at the property as part of the inspection process. The first inspection is usually after 6 weeks, this is to make sure you have settled into the property well and to attend to any items that may need attending to as you settle into your new home. After this first inspection the schedule is usually set to every 3 months.

Preparing the property for a Tenancy inspection is an important part of the tenancy process. It provides your property manager and the owner of the property with a good indication of how you are looking after the property. The property manager will be inspecting the property for overall maintenance, cleanliness and care. This will include inspecting wet areas and kitchens for cleanliness and regular cleaning activities. Ovens and range hoods will be inspected, along with windowsills, architraves and light switches.

Gardens will be inspected and assessed.

Preparation for the property inspection should not take too long if the property has been cleaned and maintained regularly during your tenancy.

You will be notified two weeks prior to your inspection via email and text.

End of Tenancy:

Breaking a Fixed Term Tenancy Agreement - if your intention is to terminate your Agreement early, you will be required to complete a Consent to Terminate Early form.

This will then be presented to the owner. The following fees and charges may apply, in addition to the standard moving out costs.

Rent and all other outgoings on the property until a new tenancy has begun.

  • All advertising costs.
  • Reimbursement of the unexpired portion of the original Letting Fee.
  • Reimbursement of the Final Bond Inspection Fee
  • Upkeep of the property until relet including maintenance of all lawns and gardens.
  • Water consumption.
  • Bond Clean Guide (Click here).